Returns & Exchanges

We want you to feel as confident as 24K Magic in your new apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garment is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to any Australia Post location and keep your tracking receipt until your refund or exchange has been processed.